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Feedback to VOYCCG

We want to hear from colleagues in GP practices, care homes, domiciliary care and other health and care providers about issues or areas of concern. We also want to hear about areas of good practice too.

The insights that you share will help to commission better services in the future and provide a picture of the experiences of both staff and patients.

The more we hear, the more able we are to address issues.

It should take you no more than 2 minutes to complete. No password or log in is required.

If you’d like to discuss an issue please email VOYCCG.PatientRelations@nhs.net or phone 01904 555 629.

Thank you for using this feedback system.


Submit your Feedback

Ulysses Incident Reporting System

Thank you for taking the time to report your incident.

Primary Care incident reporting CCG internal incident reporting

Click on the appropriate link below to view information on reporting incidents.

Primary Care information on incident reporting CCG guidance on how to report an incident CCG guidance on how to manage an incident

Please do not record any patient identifiable data in your feedback form.

All feedback is monitored to gather themes and trends.

Safeguarding

Jacqueline Hourigan - Nurse Consultant for Safeguarding for Primary Care

jhourigan@nhs.net

01904 694786

07920 266404

Safeguarding Adults

Contact Safeguarding Alerts on 01904 555111 or email adult.socialsupport@york.gov.uk. For the out of hours service please call 0845 034 9417.


Steve Wilcox - Designated Professional for Adult Safeguarding

steve.wilcox@nhs.net

07814 877757

01904 694825


Jan Tuson - Safeguarding Officer

jantuson@nhs.net

01904 694841

07972 773730


Safeguarding Children

Contact Children's Front Door on 01904 551900 or email childrensfrontdoor@york.gov.uk. For the out of hours service please call 0845 0349 417.


Karen Hedgley - Designated Nurse Safeguarding Children

karenhedgley@nhs.net

07946 337290


Please do not record any patient identifiable data in your feedback form.

All feedback is monitored to gather themes and trends.


Serious Incidents and Performance Issues

Email - Professional Performance Email - Serious Incident in Practice

To get more information on serious incident and performance reporting, please click the button below to download the supporting information document.

Supporting Document

Please do not record any patient identifiable data in your feedback form.

All feedback is monitored to gather themes and trends.