Thank you for using this Feedback system.
NHS Vale of York CCG wants to hear from staff in GP practices, care homes, domiciliary care and other NHS providers about issues or areas of concern within local services. We are also keen to hear any positive feedback / area of good practice too. The insights that you share will assist the CCG in commissioning better services in the future and gain a better picture of staff and patient experience.
If the feedback falls into the categories on the right of the page please click on the appropriate link instead.
Please do report, as the volume of information gathered will assist the CCG in identifying areas for staff and patients. If you have a persistent problem, the likelihood is that somebody else may be experiencing the same. The more the CCG knows about and hears from staff, the more able it is to work to address the issues where we can. If you wish to discuss an issue before reporting, please contact Daniel Blagdon, Patient Experience Lead at Vale of York CCG on 01904 870 999 / 555 999, or via email at d.blagdon@nhs.net.
It should take you no more than 2 minutes to complete. No password or log in is required. Thank you for your taking the time to report your concern or feedback.
Other reports
If you wish to report any of the following, please see below:
- Safeguarding Adults: contact Safeguarding Alerts on 01904 555 111 (out of hours 0845 0349 417) or adult.socialsupport@york.gov.uk
- Safeguarding Children: contact Children’s Front Door on 01904 551 900 (out of hours 0845 0349 417) or childrensfrontdoor@york.gov.uk
- Professional Performance
- Patient Safety Incident e–form
- Advice from NHS England
- Making a complaint
Patients and members of the public
If you are a patient or member of the public wishing to share your experiences or feedback about local services please do so either by:
- Contacting the CCG directly using valeofyork.contactus@nhs.net or 01904 555 870, or
- Using the Patient Opinion website
In some cases it may be more appropriate to address your concerns directly to the provider of that service. You can find details of our main providers locally on the CCG website.